Prescriptions

Repeat Prescriptions

If you require regular medication your doctor will issue you with a repeat prescription computer slip. You can request repeat medication by dropping the slip into the surgery or sending it in by post with a stamped addressed envelope if you are unable to collect the prescription yourself.

You can also request repeat medication online via the link at the top of this page.

Please allow 72 working hours (3 working days) for prescriptions to be processed by the surgery before collection.  Any requests received after 4pm will not be processed until the following day. If your prescription is sent to a pharmacy please allow an additional 24 hours before collection.

We regret that we are unable to take requests for repeat prescriptions over the telephone. This is because confusion can arise over drug names and in order that errors do not occur and that our systems are as safe as possible the practice has a policy not to accept telephone requests for repeat medication.

ALL prescriptions MUST be in writing using the following methods.

- Filling out paper request form at the surgery.

- Online: SystemOne/NHS app

- Direct email via reception: rmp.reception@nhs.net

Or contact your nominated pharmacy (medication on repeats only) to ask if they can order on your behalf.

 

prescription

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Collections

Make sure you order in plenty of time

Please ensure that you request your next prescription in plenty of time before your current supply runs out - particularly when approaching periods of public holidays or when you are planning your annual holiday. The following schedule shows when you can expect your prescription to be available for collection following a request (Please check with your nominated pharmacy if you are unsure as some pharmacies may differ.):

 

Prescriptions Received

 

Actioned by practice

Available from your pharmacy

 

DEPENDING ON YOUR PHARMACY, PLUS ALLOW FOR WEEKENDS/BANKHOLIDAYS

 

MONDAY

 

THURSDAY

 

TUESDAY

 

TUESDAY

 

FRIDAY

 

WEDNESDAY

 

WEDNESDAY

 

MONDAY

 

THURSDAY

 

THURSDAY

 

TUESDAY

 

FRIDAY

 

FRIDAY

 

WEDNESDAY

 

SATURDAY/MONDAY

Please note - due to GDPR guidelines, the practice requires photo ID of any person(s) collecting any prescription on behalf of the patient. Please ask reception for more information.